NEW MEXICO – New Mexico State University (NMSU) announced that the Student Success Division is using a new communication tool to help students achieve goals such as retention and graduation.
NMSU launched the Navigate platform three years ago, and Student Success staff is working to increase the platform’s capabilities and users, the university noted.
The Navigate Student website allows students to schedule appointments, view class schedules, meet fellow students and learn about campus resources. In addition, through the Navigate Faculty and Staff site, it helps with retention and degree attainment, student learning and achievement gaps.
In addition to the website, students can download a custom app, Navigate Student, on the Apple App Store and Android App on Google Play.
“We launched Navigate in March 2020, and it really helped us communicate with students during the height of the pandemic,” said Renay Scott, vice president of Student Success. “But what Navigate does better than any platform out there is create a network of care around students that can help us respond to a student’s holistic needs. Now is the time to extend this network of care to service providers across NMSU.”
Navigate Student Care Network was launched in January 2023 with the hiring of Rosa De La Torre-Burmeister as assistant director of advising technology. Since then, she has focused her efforts on adding resources and departments.
“Navigate’s enhanced communication capabilities make it easier to share knowledge across the system and connect students to resources, thereby supporting students’ academic, personal and professional success,” said De La Torre-Burmeister.
The Navigate platform is also used for early alerts, formerly known as Quick Connect, which allow faculty and staff to notify appropriate units of students’ academic or personal concerns.
Support units currently using Navigate, in addition to CAASS, Financial Aid and Aggie One Stop, include Aggie Pathway, Campus Tutoring Services, Global Campus and Military and Veterans Program. The Computer Science Department is the first academic department to use the platform. Housing and Residence Life, Migrant College Assistance Program and diversity programs are on the list of future offices to join Navigate.